One Moment Please
One Moment Please
That’s a phrase that has appeared on the television screen in our bedroom for the last three nights. The funny thing is–it’s ONE BIG LIE! It’ doesn’t take moments for a picture to appear. It doesn’t even take hours. It just doesn’t appear at all. Period.
I won’t mention names, but our cable provider, whose name starts with a C and ends with a T, is probably to blame. The TV and cable had been working fine until Matt called to correct another minor problem, and they told him to reboot the system. Now all we can watch are shows that have been recorded on our DVR. We can’t watch live TV.
This has led to several nightly calls to our cable company. None of which produce good moods in our household. Again, I won’t mention names of fellow residents with bad moods over this. (Starts with an M, ends with a T.)
What we have figured out is that there is no problem because nothing shows up on their system that says there’s a problem. It’s possible we might be making all this up—according to them. I even heard Matt ask if he could speak to one of the “underground technicians.” Underground technicians?
Grasping at straws, Friends. We are grasping at straws.
So last night, determined to believe that somehow the problem had corrected itself, and somehow the cable company figured out the issue, we turned on the TV. Yep, One Moment Please. We smiled at each other through gritted teeth while we waited several minutes. Nothing. Starving for some entertainment, we turned on a recorded show. Guess what? No sound.
Fun times here. Fun times, indeed.
I know I shouldn’t be laughing but the way you tell a story is so funny! Companies always either say, “we have never experienced this kind of a problem before” OR “everything is fine at our end, sorry”. And then to get no sound. Is this just on the T.V. upstairs or both of them. I would be so upset. What else can Matthew do? I can just imagine in my mind your gritting teeth smiles! MOM
We also experienced the “One Moment Screen” After 1 hour of trial and error with
Customer no results I myself becaome the problem solver by unpluging the power cord from the receiver. Waiting 30 minutes then repluged in the power cord and Fixed. That’s unground talk for manual rebooting. Everything worked fine until I shut off the TV then “ONE MOMENT” again. Finally took box to C*****T office and got another reciever.
Everything works fine now..
Wonder if I should become head of tech support at “ONE MOMENT PLEASE”
LOL, Larry. Matt took the box back tonight and got a new one. It’s all working fine now. I think you would be great being the head of tech support!!!